Changing or cancelling your plan

Manage your subscription where you started it.

Open Billing and choose Manage subscription to change or cancel your plan. Buying in the iPhone and iPad app opens soon; a plan bought there will be managed in your App Store subscriptions.

Plan changes take effect straight away; a downgrade sets your new allowance from the next renewal. After cancelling, your books stay readable, and pack pictures stay usable.

We don't issue prorated refunds for part of a month unless your local consumer law requires it.

Still stuck?

Write to us and a real person answers, usually within a day. Family and school plans get priority.

Email support

For schools

Setup guides for teachers and admins, the DPA, and billing by invoice.

School guides